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Terms & Conditions

1. Introduction

Welcome to the MUSMARI website. By using this website, you agree to comply with and be bound by these terms and conditions. Please read them carefully before using our services.

2. Acceptance of Terms

By accessing and using our website and services, you accept these terms. If you do not agree, please refrain from using the site.

3. Products and Services

We offer handcrafted jewelry products, including rings, necklaces, bracelets, earrings, and more, made in accordance with industry standards.

4. Orders and Payment

  • Orders must be submitted with accurate details.

  • We accept secure payments via credit cards and trusted gateways.

  • Order confirmation will be sent via email.

  • No modifications or cancellations are allowed once an order is placed. Orders must be authenticated via email using valid ID matching the payment method.

  • MUSMARI reserves the right to refuse or cancel orders for security reasons.

5. Shipping and Delivery

  • Domestic: Free FedEx Ground (5–7 business days), with paid options for faster delivery. No PO Boxes or APO/FPO.

  • International: FedEx (7–10 business days). Buyer pays all duties/taxes.

  • Signature required upon delivery.

  • Tracking info will be sent via email.

  • MUSMARI is not liable for lost or returned shipments.

6. Intellectual Property

All content, including logos, images, and text, is owned by MUSMARI and may not be used without written consent.

7. Limitation of Liability

MUSMARI is not liable for direct, indirect, or consequential damages from the use of this website.

8. Changes to Terms

Terms may change at any time without prior notice. Please review them regularly.

9. Currency and Pricing

  • All prices are in USD.

  • Prices are subject to change without notice.

10. Age Restrictions

You must be at least 18 years old to place an order.

11. Product Authenticity

All MUSMARI pieces are guaranteed authentic and certified when applicable.

12. Warranty

We offer a 1-year limited warranty covering manufacturing defects (not wear & tear or misuse).

13. Cancellation Policy

Orders cannot be cancelled or modified after being placed due to fraud protection protocols.

14. Gift Cards & Promotions

  • Gift Cards: Valid for 12 months. Not redeemable for cash.

  • Promotions: Terms vary and are specified at time of offer.

15. Social Media & User Content

If you tag or mention MUSMARI on social media, you grant us permission to share your content with credit.

16. Contact Us

📧 info@musmari.com

📅 Last Updated: June 2025

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2. Return & Exchange Policy

All Sales Final

All MUSMARI sales are final. Exchanges may be approved within 30 days at our discretion.

Exchange Conditions

  • The customer covers all return shipping costs.

  • Items must be unused and in original packaging.

Defective or Incorrect Items

If your item arrives damaged or incorrect, please contact us immediately for a replacement.

Third-Party Purchases

Items purchased from outside retailers must be returned or exchanged directly through them.